Posts Tagged ‘communication’

Why Cooperation and Collaboration is Essential in Today’s Workforce

Thursday, May 10th, 2012

There are many career fields now where men and women are integrated together. And, when you stop to think about it—even if there’s a career field where it’s predominantly one gender or the other, there is gender overlap either when buying products or services from vendors or serving customers. The way to reduce gender conflict is by focusing on strengths. By intentionally becoming aware of how to use both masculine and feminine communication skills you can give not only yourself, but your company as well, the advantage over your competition when it comes to productivity and creativity.  Rapport building is a great way to foster cooperation and collaboration within your company and to obtain repeat customers.

As an individual reading this article you are becoming more cognizant of how masculine and feminine communication skills can be used interchangeably, by both sexes, for greater cooperation and collaboration. Becoming aware of the social skills involved, and then mindfully choosing to use both styles of communication will help you be a better communicator at work (and at home!).

Today we’re focusing on how to build rapport, a skill set women often acquire more naturally due to social conditioning and because they tend to communicate, commiserate, show compassion, and connect with others when under duress based on their physiology. In fact, physiologically, women produce their stress-reducing hormone, oxytocin, when they do just that—connect and nurture relationships with others.

When both men and women focus on beefing up their rapport with others, then the entire group (both employees and customers) benefit. Value is placed on what often makes or breaks a company—turning a product or service into profit. This is because the focus is on people enjoying  the experience of working to sell or buy the product or service.

Building rapport is a skill that both men and women can benefit from in the workplace. By taking a moment every day to check-in with one another the workplace climate can change from friction and one-upmanship to one that’s more team oriented. This is critical in a workforce that employs both men and women. Put it into context with a young child picking up a toy strewn room. If you’ve picked a room up with a child, you know it is more about picking the toys up together, rather than putting the toys away that makes them feel accepted and like they did something well. When anyone feels like they matter, then typically their performance increases because peer pressure revolves around connection and positive reinforcement.

Women tend to ask others for their input when making decisions, because to them it is important to hear and value what other’s think and feel about the situation. Even in a quick-paced working environment where seconds count, eye contact, nods of the head, can mean the difference between if someone has your back, and if everyone’s on the same page or not.

You build rapport by actively listening to others. Be genuinely interested in someone—whether it’s how potty training is going with their daughter, how they’re coping with a sick parent, or how the work deadline caused them to miss their anniversary—listen with interest. This does not mean a fifteen minute or even a five minute chat every day—it’s a quick check-in as easy as asking, “hey, how is your day?” Stop. Listen to the answer. Respond by rephrasing or repeating back what they said and using empathy. Then, get down to business.

You can also build rapport by observing and responding to nonverbal body cues. Quick check-ins with my Marines as a Marine Corps Officer was invaluable when time was critical. I knew my Marines body language, their moods, and how to motivate each one as individuals. Instead of forcing my will or decisions, I relied on my strength of listening with my ears and reading emotional moods to make decisions that were good not just for the end result, but the people involved as well.

As my yoga teacher challenges us each week with mindfulness homework, let me do the same with you. Your homework is a two-fold challenge. In the next week notice how building rapport benefits the quality of your productivity and creativity. Then challenge your company to do the same. Hire a Mars Venus Coach to go over gender strengths and do DISC profiling with your company for your professional development training, or if there isn’t a Mars Venus Coach in your local area have employees take the online eWorkshop: Mars and Venus in the Workplace.  It’s not enough just to read about gender intelligence, you have to put the knowledge into actions by interacting in better ways with others.

Lyndsay Katauskas, MEd

Mars Venus Coaching

Corporate Media Relations

Intelligence Is Overrated: What You Really Need To Succeed

Thursday, April 26th, 2012

Keld Jensen, Contributor, Forbes Magazine
Albert Einstein’s was estimated at 160, Madonna’s is 140, and John F. Kennedy’s was only 119, but as it turns out, your IQ score pales in comparison with your EQ, MQ, and BQ scores when it comes to predicting your success and professional achievement.
IQ tests are used as an indicator of logical reasoning ability and technical intelligence. A high IQ is often a prerequisite for rising to the top ranks of business today. It is necessary, but it is not adequate to predict executive competence and corporate success. By itself, a high IQ does not guarantee that you will stand out and rise above everyone else.
Research carried out by the Carnegie Institute of Technology shows that 85 percent of your financial success is due to skills in “human engineering,” your personality and ability to communicate, negotiate, and lead. Shockingly, only 15 percent is due to technical knowledge. Additionally, Nobel Prize winning Israeli-American psychologist, Daniel Kahneman, found that people would rather do business with a person they like and trust rather than someone they don’t, even if the likeable person is offering a lower quality product or service at a higher price.
With this in mind, instead of exclusively focusing on your conventional intelligence quotient, you should make an investment in strengthening your EQ (Emotional Intelligence), MQ (Moral Intelligence), and BQ (Body Intelligence). These concepts may be elusive and difficult to measure, but their significance is far greater than IQ.
Emotional Intelligence
EQ is the most well known of the three, and in brief it is about: being aware of your own feelings and those of others, regulating these feelings in yourself and others, using emotions that are appropriate to the situation, self-motivation, and building relationships.
Top Tip for Improvement: First, become aware of your inner dialogue. It helps to keep a journal of what thoughts fill your mind during the day. Stress can be a huge killer of emotional intelligence, so you also need to develop healthy coping techniques that can effectively and quickly reduce stress in a volatile situation.
Moral Intelligence
MQ directly follows EQ as it deals with your integrity, responsibility, sympathy, and forgiveness. The way you treat yourself is the way other people will treat you. Keeping commitments, maintaining your integrity, and being honest are crucial to moral intelligence.
Top Tip for Improvement: Make fewer excuses and take responsibility for your actions. Avoid little white lies. Show sympathy and communicate respect to others. Practice acceptance and show tolerance of other people’s shortcomings. Forgiveness is not just about how we relate to others; it’s also how you relate to and feel about yourself.
Body Intelligence
Lastly, there is your BQ, or body intelligence, which reflects what you know about your body, how you feel about it, and take care of it. Your body is constantly telling you things; are you listening to the signals or ignoring them? Are you eating energy-giving or energy-draining foods on a daily basis? Are you getting enough rest? Do you exercise and take care of your body? It may seem like these matters are unrelated to business performance, but your body intelligence absolutely affects your work because it largely determines your feelings, thoughts, self-confidence, state of mind, and energy level.

Top Tip For Improvement: At least once a day, listen to the messages your body is sending you about your health. Actively monitor these signals instead of going on autopilot. Good nutrition, regular exercise, and adequate rest are all key aspects of having a high BQ. Monitoring your weight, practicing moderation with alcohol, and making sure you have down time can dramatically benefit the functioning of your brain and the way you perform at work.
What You Really Need To Succeed
It doesn’t matter if you did not receive the best academic training from a top university. A person with less education who has fully developed their EQ, MQ, and BQ can be far more successful than a person with an impressive education who falls short in these other categories.
Yes, it is certainly good to be an intelligent, rational thinker and have a high IQ; this is an important asset. But you must realize that it is not enough. Your IQ will help you personally, but EQ, MQ, and BQ will benefit everyone around you as well. If you can master the complexities of these unique and often under-rated forms of intelligence, research tells us you will achieve greater success and be regarded as more professionally competent and capable.

Hitting Rock Bottom at Work and Surviving

Friday, March 30th, 2012

It’s rare today that your first job is also your last job. In the course of many people’s careers, as they gain time and experience, their positions change. Increased responsibility in most cases should mean increased pay. It can be tricky identifying a good time to move to a new position. If we’re fearful of the change, sometimes it takes hitting rock bottom, sometimes repeatedly, before we wake up and choose to be survivors and not a victim. How do we go from hitting rock bottom to surviving?
A lot of it lies in our perspective, how we internalize change, and how we incorporate our growing pains into the fabric of our lives. We can always increase our resiliency, or our ability to bounce back despite setbacks.
Our lives are such a kaleidoscope of colorful events if we choose to see it this way. It’s easy to focus on the pain, on what’s not going right. The real test of our character is our ability to face setbacks, discomfort, and failure and see it for what it is—find the lesson learned in the experience, and move on to better things as a more humble and compassionate person.
When we are at the bottom looking up we often feel alone and unappreciated as we wonder if anyone cares about us or sees the pain through our tight smiles. Sometimes we ask ourselves what the point of going on is if we feel like our work isn’t valued. If we’ve royally screwed our personal relationships up (or lack thereof) by putting our job ahead of what’s really important to us, then it really can make us question the worth of our lives. Sometimes we hit rock bottom, because we no longer are interested in our job. We could be worn out or stressed to the max. What may really be going on is that we’re ready for a change. We’re having trouble finding purpose in what we do for our job. And we think that holding on to the way things are will keep things the same. However, when we resist change and hold on so tightly to the past or the future, we lose sight of what we’re doing in the here and now.
I have found throughout the years that a storm always precedes a fresh new beginning. Always.
When I find myself blocked or resisting a change with my job, it’s usually because I’ve outgrown the job. I’m ready for a new challenge—whether it’s more responsibility or a new career field. If I find myself anxious or dreading going in to work a storm is definitely brewing. Are you there right now?
Why not try identifying the why behind the pain, discomfort, boredom…the sooner we’re able to move past these negative feelings and beliefs, the sooner our next job will surface.
Hitting rock bottom means the only way to go is up. That we’ve outgrown the current experience and our soul is yearning for something more, something bigger, and something beyond our current situation. So ask yourself what you truly long for and how you can do something right now, today that will get you one step closer to that longing.
Step a little outside of your comfort zone.
Enlist the aid of someone with the experience and willingness to be a safe place that you can be vulnerable and explore what it is you really want.
You are definitely worth it—and the people whose lives you touch in your job will be profoundly affected by your interactions when your job is your passion. Who knows, your relationships may just fall into place as well. When you value your worth, and recognize the tenuous web that intricately spins us all together it will begin to make sense the sooner you work past the pain, longings, and yearnings, you will find happiness, compassion, and success in pursuing your passions.
Lyndsay Katauskas, MEd
Mars Venus Coaching
Corporate Media Relations

3rd Tip for the Workplace

Tuesday, March 27th, 2012

The need for improved communication between the sexes in the workplace is very important for the overall health and efficiency of all organizations. In the global economy in which we compete, we need to ensure that inefficiencies are “built in”, and that we do not tolerate difficulties in communicating with the opposite gender. Awareness and training from the online video eWorkshop “Mars and Venus in the Workplace” can eliminate or correct difficulties and misunderstanding and have an immediate positive impact on your organization.

Let’s discuss another tip for each gender that can help you be more effective in your current role or position.

Tip for Women
We’ll begin with one that is very common when women communicate with men. When communicating with men, we teach women to come straight to the point and leave out unnecessary details and background information. Men usually communicate in a very direct way and to women’s ears, a blunt way. Men do not take offense at this and will be very appreciative if a woman simply gets to the point without the added extras.

Don’t make sacrifices to justify a request. Instead, just ask directly for what you want. If he says no, ask again and be willing to negotiate. Men appreciate directness.

Tip for Men
The tip for men is avoid lecturing a woman. Lecturing women is what can be called a boomerang strategy – you throw it out there and then it comes back to hit you on the head. Involving rather than telling women always works best. If you continually tell or lecture at a woman to do things, she will simply form the opinion that you are arrogant, don’t care about anyone else and will be completely de-motivated. Hence, her productivity will be greatly decreased. If you involve her, her ownership of the task increases and so does her motivation and productivity. In the instance of lecturing a woman because she has done something wrong or made a mistake, it is extremely counterproductive. Most women can tell themselves off and beat themselves up far better than anything anybody else could do to them. If a woman is aware that she has made a mistake, she will already be internally telling herself off and accepting the blame or responsibility. Often, in this situation, she needs the man to be supportive, yet stern. Find the balance.

Are you ready to take your career to a whole new level and distinguish yourself at work? It’s going to take a little work on your part to learn the necessary skills and tools. Why not get started and improve your skills with a workshop that has the timely information to make you stand out in your organization and move your business or career forward?

Again, if you found this information helpful, click the link below to learn more about the complete online video eWorkshop, “Mars and Venus in the Workplace”. LEARN MORE ABOUT THE COMPLETE ONLINE VIDEO eWORKSHOP NOW

“Mars and Venus in the Workplace” is the same life-changing workshop that John Gray and his team of Mars Venus Success coaches have given in-person throughout the world. And now you can benefit from this workshop in the comfort of your own home.

PURCHASE “MARS and VENUS in the WORKPLACE” ONLINE VIDEO eWORKSHOP TODAY!

The Relationships You Want. Start Here.

Sincerely,

Mars Venus Coaching Team

 

 

Are You a Skilled Social Actor or a Social Chameleon?

Wednesday, February 15th, 2012

We all engage in impression management – trying to put our best foot forward and “fit in” in social situations. Two psychological constructs address how people “perform” in social situations, and there are subtle, but important, differences.

The first construct is called Self-Monitoring, and it is the ability to read social cues and alter one’s behavior in order to try to “fit in” to a specific social situation. Often the high self-monitor controls his or her behavior in order to impress others or to receive others’ social approval. Low self-monitors, on the other hand, are less concerned with self-presentation and are more likely to express their true attitudes and feelings, regardless of the social circumstances (think about someone who expresses their true political feelings regardless of who they are interacting with, versus the high self-monitor who sizes up the crowd [liberal vs. conservative?] before sharing, or not sharing, political opinions).

The second construct is called Social Control, and is skill in social acting. Persons high on social control are also able to control and manage their impressions, but they are not as highly affected by the social situation. Instead, the high social control individual possesses a social self-confidence and poise that allows him or her to be effective in a wide variety of social situations. Instead of the high self-monitor’s tendency to “blend in,” the person high in Social Control tends to stand out in a positive manner.

Our research has found that individuals who possess a great deal of Social Control, and who are also expressive and outgoing, are more likely to be perceived as potential leaders, and to lead social groups. High self-monitors are also likely to be chosen as leaders because they represent the “prototype” of a group leader (because they fit in).

One problem with the high self-monitor is that in the desire to fit in with the group and gain their approval, the person may become a sort of “social chameleon,” changing attitudes, opinions, and feelings in an effort to fit in and be accepted. From a leadership perspective, this can mean the leader is highly sensitive and responsive to the social climate (and the leader changes views depending on the crowd, and may appear “wishy-washy”). Socially, the extremely high self-monitor fits in, but we never get a sense of who the social chameleon really is or what he or she believes in and stands for.

On the other hand, the person who is extremely high on social control moves confidently forward, and works to bring others along with him or her. The downside of too much social control, however, can be a sort of arrogance born of the supreme self-confidence that the individual possesses. Social control thus needs to be balanced with a sensitivity to others, and consideration of their opinions and feelings.

So, where do you fall on these two dimensions?

Here are some sample items from the Self-Monitoring Scale (agreeing suggests high self-monitoring):

• In different situations and with different people, I often act like very different persons.

• Even if I am not enjoying myself, I often pretend to be having a good time.

• When I am uncertain how to act in a social situation, I look to the behavior of others for cues.

Here are some sample items from the Social Control scale (again, agreeing suggests high social control):

• I can fit in with all types of people, young and old, rich and poor.

• People from different backgrounds seem to feel comfortable around me.

• I can very easily adjust to being in almost any social situation.

Published by Ronald E. Riggio, Ph.D.

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References

Riggio, Ronald (1987). The Charisma Quotient. New York: Dodd Mead.

Riggio, Ronald, Riggio, H., Salinas, C., & Cole, E. (2003). The role of social and emotional communication skills in leader emergence and effectiveness. Group Dynamics, 7, 83-103.

Snyder, Mark (1987). Public Appearances/Private Realities: The Psychology of Self-Monitoring. San Francisco: Freeman.

Snyder, Mark & Gangestad, S. (2000). Self-monitoring: Appraisal and reappraisal. Psychological Bulletin, 126(4), 530-555.

How to Have an Awesome Work Career

Monday, February 13th, 2012

I was reflecting on my work career (past, present, and future) this morning and came to the realization that my job is “awesome.”  OK, that word is overused, but I have young adult and pre-teen daughters, so I think I understand the different meanings it has, but I’m talking about the old definition of “awesome.” In others words, I enjoy almost every part of what I do for a living, and there is research in work psychology that explains why that is the case. So, here are the elements that make up an “awesome work career,” and some tips on how to get more of those elements in your own work life.

Meaning. An awesome job is one that has meaning. There is a purpose to your work, and you have to find that higher purpose. There is a scene in the movie Cedar Rapids, where Ed Helms’ nerdy character makes insurance sales sound like an uplifting career (“we are the heroes on the disaster scene, working to rebuild lives…”). Even mundane jobs, like customer service can be viewed as having meaning (e.g., helping clients, giving customers a great experience). If you can’t find the meaning in your current job after looking hard, it may be time to look hard for a new career.

Accomplishment. Choose a career where you can accomplish things, take pride in those accomplishments, and celebrate them. I take pride when I publish a paper, give a great lecture, or finish a blog post. The pride comes from readers and students who comment favorably on my accomplishments, and I’ve been known to celebrate with a glass of wine.

My friend Carlos makes car-racing accessories. He takes pride in the fact that he can build better quality accessories, and do them quicker, than anyone else at his company. I tell our college students to accomplish something at their summer internships – a project, a report, or helping run a successful event. If their internship doesn’t require it, I suggest they talk to their supervisor about taking on some extra, challenging project, perhaps one that the supervisor hasn’t had time to complete. It makes for a better internship experience to accomplish something that makes a distinct contribution, and the same goes for every job.

Positive Relationships. Nothing can make a career more awesome than working with terrific people, and building strong and rewarding relationships with them. I’m fortunate to have amazing, talented, and (yes) awesome students. I get to meet and network with wonderful clients in my consulting work, and I have some of the best research collaborators anyone could hope for. And, I try to steer clear of the bad relationships – those that can make your job an ordeal, and make you question yourself and your career choice.

Research clearly shows that relationships at work can be the greatest source of pleasure or the most tormenting source of pain and stress. Cultivate positive relationships and work hard to avoid the bad relationships (previous posts offer help in dealing with bullies and bad colleagues and bosses).

Balance. Very few people can have awesome careers if their lives revolve entirely around their jobs. An awesome career is one that allows time for family, friends, and the ability to pursue non-work-related interests. I often talk to people who are unhappy because their jobs consume all of their time and energy. Some of them change to careers that allow greater balance and flexibility, and although there are tradeoffs (e.g., less money, prestige, or a slower ride up the ladder). I rarely hear any regrets from them.

Does good fortune play a part in someone having an awesome career? To some extent. But it is more likely that people have to plan, make tough strategic career decisions, and work hard to make their career awesome.

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Published by Ronald E. Riggio, Ph.D.

From Tunnel Vision To Your Ultimate Vision [BLOG]

Friday, February 10th, 2012

“We do not see things as they are, we see things as we are.”
—Anaïs Nin

I’m a huge advocate for living a life beyond your wildest dreams, but I also know there are some potential pitfalls on the journey.

Having a vision is a powerful tool. It means that you are honoring your goals, aspiring toward them, and taking risks to expand your horizons. Sometimes our visions for ourselves subtly turn into tunnel vision. We can’t see anything that contradicts our intentions and desires. We get selective perception, which limits our ability to remain open and to see things clearly. Instead of being present to our reality while we pursue our heart’s desire, we put the blinders on and barrel ahead toward our hopes and dreams.

There is a shadow side to almost every positive thing we can do for ourselves, including having a vision. It’s important to be aware of this distinction. All spiritual and psychological tools can be used in a “willful” way. For example, sometimes self-care is actually about taking care of ourselves: unplugging from too much work and plugging into more balance and harmony. But sometimes, under the guise of self-care, we are really just checking out: denying what’s happening and how scary it feels to show up for it. So, how do we know the difference? How do we know when we are pursuing our vision in a manner that is actually in alignment with our intentions?

Tension in the Tunnel

Tension usually crops up when we are stuck in the tunnel—it takes a lot of effort to keep the blinders on. For me, the tension often shows up in the form of a headache. For others, there might be similar physical cues, such as stomach- or back-aches, getting sick, or feeling lethargic. Some people find themselves to be more irritable or short-tempered. When we aren’t looking at the big picture of our reality, our emotional bandwidth tends to shrink. This happens because everything becomes limited in the tunnel—not just our vision. I don’t know about you, but when I’m stuck in a tunnel, I can get a little cranky. What are your personal cues that suggest you might be denying aspects of your own reality?

Fear in the Tunnel

There are reasons that we aren’t looking at the big picture, many of which boil down to fear. “What if I leave this relationship and I’m alone forever?” “What if I open this piece of mail and find out that I owe more money than I have in the bank?” “What if I take this day-job and I never get the job of my dreams?” Our response to these fears can be “No thanks, I’ll stay here in the tunnel, where it feels safe.” The blinders go up and we clamp down, even harder.

Denial is not a Tunnel in Egypt

The problem is that denial may feel safe, but it’s an illusion. Whether or not you open that mail or take that job, you still have bills to pay—and we have to take responsibility for ourselves in the present, even as we are building the life we ultimately envision.

The Light at the End of Tunnel

If you are still with me on this tunnel metaphor, here is where it gets good. I grew up in Colorado where there are some amazing tunnels going straight through the mountains. Perhaps you have driven through one yourself, or you can imagine it right now. As you are driving, you move into a cold and dark, fear-filled tin can. The echo is staggering and yet everything seems so quiet. You can’t see two feet in front of yourself without your headlights. Then, suddenly, you find yourself entering into a picture postcard. The sunlight pierces through the windshield and warms your heart as you are greeted with breathtaking, majestic vistas. Let that experience be your teacher and your inspiration. When we move through small, contained ideas of what we think we want—what we think will make us happy and safe—we are brought to extraordinary and expansive beauty. Removing the blinders is like seeing in color for the first time. Tunnel vision is rigid and constraining, while remaining open is fluid and liberating.

Ultimately, moving out of the tunnel is about finding clarity, even if it feels terrifying—at least it is true. And reality begets more reality, and the opportunity to make it the best reality you can. I’ll never tell you to give up on the dream. I believe there is a reason that you have the dream to begin with. I will tell you that the best way to get there is to start from where you are, from the fullness of your situation. To look around and truly see, feel, and experience what is happening in your life. Accept your current circumstances and then take mindful action. If we are in the middle of the tunnel, we don’t get to the beauty on the other side by wishful thinking or burying our head in the sand—we get there by taking one deliberate step at a time.

I’d love to hear how have you have moved through your own tunnels. How did you get stuck, and what enabled you to move through? What did you discover when you surrendered your limited vision? I know that oftentimes people find a “picture postcard” that they never would have if they had held on to that tin can they used to believe was the shiniest and most precious thing they ever could have wished for.


Ingrid Mathieu, Ph.D. (Ingrid Mathieu, PhD is a psychotherapist and author of Recovering Spirituality).

Shiny Happy People At Work [BLOG]

Wednesday, February 8th, 2012

It’s been quite some time since I actually worked in an office, but I still remember it like it was yesterday. The room layout, the florescent lights, my cubicle partners, the weekly birthday celebrations complete with sheet cakes and balloons. Although I have been an entrepreneur for over 10 years, I have fond memories of my work experience and I wouldn’t change a moment of it. Don’t get me wrong, it wasn’t always rosy; in fact, I was fired from my first real job.

Boy was that a painful experience! Fresh out of college and working for Capitol Records as an assistant in the International Marketing Department, I was going to weekly concerts, meeting recording artists and having the time of my life. That was the fun part. The work part was a little more difficult. My assistant skills were slim at best and I had a female boss who was less than friendly. Everything I did was wrong and she was always correcting me. The straw that finally broke the camel’s back was when I went over my boss’ head to her superior to ask special permission for something that she said no to. Needless to say, it did not end well. I did, however, learn a valuable lesson that has stuck with me to this day and that is to be deferential to your superiors, especially your immediate boss!

Why am I telling you this story? Because even though I got fired in the end, I realized that I truly enjoyed working! I liked dressing for work, I appreciated interacting with my co-workers, I relished in meeting the clients and I appreciated the sense of accomplishment I felt at the end of the day. Sound familiar? For many people, this is not the tune they sing. Theirs is more of a solemn tune of drudgery filled with sayings that start with “Ugh, do I have to go to work today?” or “Is tomorrow really Monday? I think I’ll call in sick.”

Since we spend so many of our waking hours at the office, it behooves us to invest a little more effort into putting on a shiny, happy face for work. It can be your greatest asset! A good attitude is integral to any office environment whether it consists of 2 workers or 200. Turning a negative attitude into a positive one can help you make the most of your workday. Here are a few workplace etiquette tips we hope will help keep things peaceful and positive in your work environment.

Wrap Up Your Troubles

Pack up your troubles in a nice box, wrap them with a bow and set the imaginary package on a shelf in your home. Everyone has a certain amount of stress that they can’t seem to shake. The daily pressures of living in today’s world can bring about a whole host of physical and mental problems that can cause loss of concentration, scattered thoughts and general lack of focus at work. The act of putting our troubles away before we leave the house frees us of that heavy weight and allows for a much more positive atmosphere at work.

Make A Conscious Effort

The word “work” may conjure up images that are less than desirable, but they don’t have to be debilitating. If we take on the mindset of putting 100% effort into our performance at work, the day will automatically go more smoothly. Get in the habit of displaying impeccable work habits, arriving on time, working to your full potential and staying focused and you will be surprised at the great things you can achieve.

Give Co-workers Their Space

There’s been a great deal of talk about cubicle etiquette and allowing our colleagues their space even if they are not surrounded by four walls. This is an important point that many do not take into consideration and can raise the tension level at work. So be considerate of your co-worker and (a) don’t enter another person’s cubicle unless you are invited, (b) refrain from interrupting a person who is on the phone, (c) be mindful of conducting loud conversations, and (d) avoid applying strong perfumes and eating pungent foods. Bear in mind that your cubicle is a direct reflection of you. Keep it neat and orderly and be respectful of others.

Be A Team Player

As the saying goes, there is no “I” in team. When you arrive at work, it is much easier to be cooperative, kind and patient towards others than it is to remain solitary. Support your colleagues by asking their input and valuing their remarks. Be a problem solver by offering to assist wherever help is needed. Refrain from gossip or slander and keep private matters confidential. Act as a source of encouragement to everyone and pay deference to your superiors. These characteristics will not only classify you as a dependable worker, but they may also result in greater opportunities for advancement.

Guarantee Job Security

A bad attitude can lead to permanent repercussions. In today’s highly competitive marketplace, one cannot afford to be branded as difficult or sensitive. If there is a particular struggle at work, nip it in the bud by giving others the benefit of the doubt or letting things roll off your shoulders once in a while. Taking steps to improve your disposition will lead to a much more positive outcome and make you a valuable asset rather than a disposable liability.

Now, we know it is virtually impossible to be the happy, peppy face of positivity all the time. At one point or other, you are bound to hit a wall at work. When this happens, acknowledge it, take a few deep breaths and remember you have the power within you to turn it around. If all else fails, put on a smile and fake it till you make it. Eventually, you will lighten up and all will be well again.

Lisa Gache / Beverly Hills Manners CEO, Lisa Gaché, is one of the foremost etiquette, manners and life skills experts. Her educational and entertainment company, founded in 2006, is recognized for its new school approach. Lisa has appeared in the media and contributed to various outlets, including CNN, NPR, “The Today Show,” KTLA-TV, Radio Disney, Woman’s Day, USA Today, The Los Angeles Times, The New York Post and The New York Daily News. Her contributions to blogs and websites range from the Los Angeles Times, AOL, The Huffington Post and Weddzilla. Gaché has also been a guest expert on number of reality shows including VH1’s “Charm School” and Discovery Channel’s “Living with Ed.”

How To Follow Your Passion When You’re Just Trying To Pay The Bills [BLOG]

Monday, February 6th, 2012

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During tough economic times, many people think they need to sacrifice passion and focus solely on earning money. From a spiritual perspective, this is the exact opposite approach to generating real abundance. Yes, paying your bills takes practical action. But it also requires an internal belief system powered by inspiration and passion. Without an emphasis on passion, it’s likely that no matter how many actions you take, you’ll still wind up feeling stuck.

Neglecting passion blocks creative flow. When you’re passionate, you’re energized. Likewise, when you lack passion, your energy is low and unproductive. Energy is everything when it comes to earning. Quantum physics teaches us that our bodies are made up of subatomic particles that are energy. Your thoughts, attention, and focus affect your energy and therefore everything around you—including your bank account. So when you’re thinking only about the mundane to-do lists and practical action steps, you’re lowering your energy and in effect lowering your earning power.

Your life becomes what you think about most. When you focus on following your passion and letting inspiration flow, your energy is raised and your earning capacity is strong. But when you’re uninspired and bogged down by low-level thoughts, your attracting power is weakened.

Now that you have a better understanding of the earning value of passionate, positive energy, it’s time to take it more seriously. Read on for three simple, effective ways you can bring more passion into your life—even if you’re crazy-busy.

Who said your job had to be your only source of passion?

Our culture places such a huge emphasis on our careers, that we lose track of our passion projects. But who said your job had to be your only source of passion? A dear friend of mine is a powerful example of balancing passion and career. He works in corporate America, but moonlights as a guitar player. Though he spends his weekdays at a desk, he spends his weekends indulging his passion projects such as gigging with his band, writing, drawing, and learning about art. Though he dedicates a lot of his time to his career, there is no lack of passion in his life.

The passion of being of service

When we’re of service to the world, we feel inspired and passionate about the work that we do. Perhaps the work you’re doing is service-related—getting clear about the ways in which it serves the world may make you more passionate about it. If that’s not the case with your job, maybe you volunteer for a local charity once a month, or find a way to participate in your community, or promote bigger causes. Awaken a service mentality. When you serve the world, you serve your soul.

Shift your perception about the way you make money

If you’re hung up about the fact that your primary source of revenue doesn’t come from your true passion, shift your perspective. Be grateful for the work that you have and focus on the good stuff. Find even the smallest part of your work that ignites your passion. Maybe you love interacting with clients, or the neighborhood where you work. Maybe you’re learning something new by being on that job. Focus on what you do have and you’ll create more of what you want.

Take these action steps seriously. We all have work to do to support our economy, and if we’re void of passion we won’t have the energy and inspiration to serve. The more passion we ignite in our lives, the higher our earning capacity will be and the more we’ll impact financial growth in our country. When we all raise our thoughts we’ll raise our bank accounts—and greatly serve the world.


Gabrielle Bernstein |

Featured in the New York Times Sunday Styles section as “a new role model,” motivational speaker, life coach, and author Gabrielle Bernstein is making her mark. Expanding the lexicon for the next generation of spiritual seekers, Gabrielle is the #1 bestselling author of the book, Add More ~ing to Your Life, A hip Guide to Happiness. In September 2011 Gabrielle launched her second book, Spirit Junkie, A Radical Road to Self-Love and Miracles. In 2008 she launched her social networking site HerFuture.com for young women to find mentors.

How To Make Lasting Changes For New Year’s or Any Time Of Year

Wednesday, February 1st, 2012

Any Time Is A Good Time For Healthy Changes

Setting goals (rather than taking the traditional ‘resolution’ approach) can transform your year!

Each year, many people make resolutions for change, and each year, most of those resolutions go…unresolved. This isn’t due to people’s lack of desire for a better life; it’s just a byproduct of the reality that change is difficult. Our habits become ingrained and automatic; changing them requires constant effort until a new habit is formed. This resource can help you to make necessary alterations in your expectations, attitudes, and methods of change so that you can experience real results that last. The following ideas can help:

Think in Terms of “Goals”, Rather Than “Resolutions”: While most people make resolutions that they’re determined to keep, a better tactic would be to create goals. “What’s the difference?” you may ask. With traditional resolutions, people generally approach change with the attitude, “From now on, I will no longer [name a given behavior you’d like to change]>” The problem with this is, after one or two slip-ups, people feel like failures and tend to drop the whole effort, falling easily back into familiar patterns. By setting goals, one instead aims to work toward a desired behavior. The key difference is that people working toward goals expect that they won’t be perfect at first, and are pleased with any progress they make. Rather than letting perfectionism work against them, they allow motivation and pride to do their magic. The following ideas can help you with meeting your ‘New Years Goals’:

Remember That It’s A Process: Expect to work your way up, rather than maintaining perfection and feeling let-down if you don’t achieve it immediately.
Work Your Way Up: In setting goals for new behavior, aim for once or twice a week, rather than every day. For example, instead of saying, “I’ll go to the gym every day,” plan for “every Wednesday” or, better yet, sign up for a fun exercise class, and you can work your way up to more often.
Set Yourself Up To Succeed: Set small, attainable goals, and add more steps as you complete each one. This way, you gradually work your way toward the life you want and the necessary changes, but you experience much more ‘success’ along the way, rather than feeling like a failure if you don’t experience ultimate change overnight.

Have A Goal Each Month: If you’re like most people, you may have several changes you’d like to make in your life; if so, it may be a good idea to tackle one each month. This way, 1) you can focus more, as you won’t be trying to make several sweeping changes at once; 2) you can re-commit yourself each month to a new idea, so you keep growing all year, and self-improvement becomes a way of life; and 3) you can build on each success, so you can first free up time before you take on a new hobby or get involved in an important cause, for example. Also, habits generally take 21 days to form. This setup enables you to devote energy to forming new habits more easily before moving on to the next, so you’re not relying solely on will-power.

Reward Your Progress: While many of your resolutions carry their own reward, changing your habits can be challenging, and it’s sometimes easier to do so if you have a little extra help. (Remember how positive reinforcement from a supportive teacher helped you learn, even though the knowledge itself was its own reward?) Providing extra rewards for yourself can help you to stay on track and maintain your motivation, even if you sometimes don’t feel like making the effort solely for the sake of the benefit the change itself will create. The following are ways you can create rewards for yourself:

Team Up: Have a buddy who knows your goals, and encourage each other, even if you’re working on separate goals. This will provide you with someone who can give you a high-five when you deserve one, and a little encouragement when you need it.
Reward Small Successes: Divide your goal into bite-sized steps and have a reward waiting at the completion of each.
Align Rewards With Goals: Have rewards that are in line with your achievements (like new workout clothes for every 5 gym visits, or a beautiful new pen if you stick with your journaling habit for two weeks).

As for the goals you set, it’s important that you choose your goals wisely, or it will be hard to make them stick. You also want to pick goals that will really help improve your life, so the effort will have a nice payoff. I suggest these Top 10 Resolutions for Stress Relief or these Top 5 Changes for a Healthy Lifestyle. Good luck!

By Elizabeth Scott, M.S., About.com Guide